General Terms of Use of the Platform
Carbometrix is a simplified joint-stock company (SAS) with a share capital of €341,782, registered with the Paris Trade and Companies Register under number 889 368 163, with its registered office at 111 bis rue de Courcelles, 75017 Paris (hereinafter "Carbometrix").
For any questions regarding our Platform or our General Terms, you may contact us at contact@carbometrix.com.
These General Terms of Use No. 2 came into force on May 1st 2026.
To continue using our Platform, you must read and accept these General Terms.
1. Definitions
"Client" means any legal entity that has subscribed to Carbometrix's Services and whose relationship with Carbometrix is governed by the General Terms of Sale, the General Terms of Use of the Platform, and any Special Conditions.
"Parties" means Carbometrix, the Client, or the User.
"General Terms of Sale" or "GTS" means the contractual document signed by the Client governing the conditions of sale of the Services.
"General Terms of Use" or "General Terms of Use of the Platform" or "GTU" means this contractual document governing the conditions of use of the Platform by the Client and Users.
"Derived Data" means data anonymised by Carbometrix from the Information provided by the Client and Users, in such a way as not to identify the Client, the User, or any natural person, or to allow their re-identification.
"Platform" means the dedicated SaaS platform published by Carbometrix, and all services, features, and applications accessible through it.
"Service" means a range of specialised services in decarbonisation and climate strategy offered by Carbometrix.
"Information" means all responses, data, information, and values — whether commercial, financial, technical, operational, strategic, or otherwise — relating to the activity of the entity assessed by the Client, its structure and organisation, provided by the Client and Users to Carbometrix and used by Carbometrix to deliver the Services.
"Results" means all documents, data, values, reports, analyses, advice, recommendations, and conclusions resulting from Carbometrix's work and calculations based on the Information, regardless of their presentation or format.
"User" means any person using the Platform, whether the Client or at the Client's request, such as an employee, collaborator, partner, supplier, or any other person connected in any way to the Client.
"Account" means the individual account created for the Client.
2. Purpose
The Services combine specialist consulting expertise delivered by specialised consultants with a dedicated SaaS Platform, enabling Clients to obtain, in particular:
The calculation, estimation, and analysis of their CO2e emissions, those of their stakeholders (e.g. portfolio companies, suppliers, employees, etc.) — past and future in the form of trajectories and/or climate maturity grids — and of their investments, using recognised methodologies; and/or
Strategic and personalised support to help identify a climate strategy and the levers to implement it (reduction trajectory, supplier maturity improvement, investment maturity improvement, SBTi engagement, etc.); and/or
The visualisation of Results relating to carbon performance, climate maturity, and/or the Client's and its investments' decarbonisation ambitions, and the production of reports.
For the provision of these Services, Carbometrix may use the Platform.
The Client may access the Platform and submit the requested Information through the Platform.
The Client, or Carbometrix on behalf of the Client, may request the collaboration of Users to provide Information.
Users may access the Platform and submit the requested Information through the Platform.
Use of the Platform is subject to acceptance of these General Terms of Use, which apply to both Clients and solicited Users.
These Terms take precedence over any other agreement between the Parties prior to the conclusion of the GTU, except, where applicable, for the General Terms of Sale and any Special Conditions signed by the Client.
3. Duration and Entry into Force
These General Terms of Use apply from the date of their acceptance or from the date of their update as indicated in the preamble.
Carbometrix reserves the right to update and modify the General Terms of Use at any time, after notifying the User of any significant change within a reasonable period. However, certain changes relating to new features added to the Platform or made for legal reasons may take effect immediately.
Changes apply from the date of their activation and have no retroactive effect. If the User does not accept the amended terms, they must cease using the Platform.
The Client and User must accept the General Terms of Use prior to using the Platform.
If the User continues to use the Platform after the publication or notification of the updated General Terms of Use, they will be deemed to have accepted them.
The Client may stop using the Services at any time and free of charge by requesting the deletion of their Account, by sending an email to contact@carbometrix.com.
Carbometrix may suspend the Client's Account at any time in the event of non-compliance with these Terms by sending 30 days' written notice.
4. Information Provided by the Client or Users
a. Ownership of Information
For the provision of the various Services, Information is provided by the Client and Users in response to a set of questions tailored to the business sector of the Client's assessed entity.
Carbometrix claims no ownership rights over the Information provided by the Client or Users. Such Information remains the property of the Client or Users, and Carbometrix undertakes not to publish the Information itself, without prejudice to the possibility of tracing Information from the Results or Derived Data.
In their use of the Platform, the Client or User undertakes and warrants to:
Provide accurate, complete, and up-to-date Information to Carbometrix.
Hold all rights to the Information provided on the Platform.
Bear sole responsibility for any breach or infringement that may result from the Information provided on the Platform.
Accept that the Information will be processed by Carbometrix to produce the Results.
Accept that Carbometrix will use the Information for the Services.
Comply with the General Terms of Use as well as all applicable laws and regulations.
Use the Platform solely for the purpose set out herein.
Not infringe upon Carbometrix's intellectual property rights.
Not cause harm to Carbometrix.
Use the Platform on a strictly personal basis. Accordingly, the User must not assign, licence, or transfer in whole or in part the rights or obligations arising from the General Terms of Use.
If the User identifies an error in Information already submitted to the Service, they must notify the Carbometrix consultant assigned to the project by email, at their usual address or at: contact@carbometrix.com.
Carbometrix reserves the right to correct the Results following such an error.
b. Confidentiality of Information
Information is confidential, whether or not marked as "confidential" or "proprietary".
Information provided by Users, including information provided by suppliers, is communicated to the Client and is confidential to them.
The Information provided may be communicated to the Client, as well as to other Clients, in order to contribute to the calculation, estimation, and analysis of the latter's emissions. The Information will be confidential to the Client.
Confidential Information does not include information that:
Is provided to Carbometrix with the User's consent to disclosure;
Enters or has already entered the public domain;
Is or becomes publicly available without fault or breach of these Terms by any Party;
Was already known to the other Party prior to its disclosure, without any obligation of confidentiality;
Is independently developed by a Party without reference to or reliance on the other Party's Information;
Is anonymised by Carbometrix at the Client's request, and in particular Derived Data;
Is legitimately received from a third party without restriction on disclosure and without breach of these Terms.
The Parties undertake to:
Keep the Information confidential and protect it with at least the same degree of care they use to protect their own similar confidential information, and at least a reasonable degree of care.
Use the Information solely in accordance with these GTU.
Limit disclosure of the Information to persons who have a legitimate "need to know" and who are bound by confidentiality obligations no less restrictive than those contained herein.
If a Party is required by law, regulation, or a valid court or governmental order to disclose Information, it shall, to the extent permitted by law, notify the other Party in writing as soon as possible of this requirement prior to disclosure, so as to allow the other Party to seek a protective order or other appropriate remedy. It shall only disclose the Information necessary to comply with such requirement.
Confidentiality obligations under these GTU shall commence upon their entry into force — i.e. the date of their acceptance or the date of update indicated in the preamble — shall continue throughout the term thereof, and shall survive for a period of three (3) years from the end of these Terms.
c. Use of Information
In the context of the Services, the Client or User submits Information to Carbometrix and accepts that the Information will be used by Carbometrix to produce, in particular, Derived Data and Results.
Information provided by Users is transmitted to the Clients for whom it is confidential.
Derived Data is obtained by anonymising the Information and aggregating it into a database created and maintained by Carbometrix, which results from Carbometrix's financial and material investments.
The calculations and methods developed and created by Carbometrix are used to produce the Results from the Information and Derived Data.
The Results belong to Carbometrix and are communicated to the Client, who may use them in accordance with the General Terms of Sale.
5. Carbometrix's Responsibilities and Warranties
The Information remains the property of the Client and/or User. Carbometrix claims no ownership rights over the Information.
Carbometrix undertakes not to publish the Information itself, without prejudice to the possibility of tracing Information from the Results and subject to their anonymisation.
Carbometrix undertakes to provide the Platform with reasonable diligence and care, it being specified that it is subject to a best-efforts obligation, to the exclusion of any obligation of result, which the Client and User expressly acknowledge and accept.
Carbometrix shall not under any circumstances be held liable for any malfunction, unavailability of access, maintenance, or misuse of the Platform by the Client and/or User.
Carbometrix shall not be held liable for the reliability and accuracy of the Information provided by the Client and/or Users via the Platform.
To the extent permitted by applicable law, Carbometrix is not liable for any damages or losses (including, but not limited to, loss of money, loss or corruption of data, loss of reputation or damage to image, or any special, indirect, or consequential damage) arising directly or indirectly from the use of the Platform that:
Do not result from a breach by Carbometrix of these General Terms of Use, and
Are related to the Information provided by the Client or User, or
Are related to any virus or malware, or any damage suffered by the User's computer equipment resulting from access to or use of the Service, or
Are related to bugs or computer errors on the Service.
Furthermore, Carbometrix is not liable for any damages or losses (including, but not limited to, loss of money, loss or corruption of data, loss of reputation or image, or any special, indirect, or consequential damage) caused to a third party as a result of the use of the Platform by the Client and/or User.
The Client and User expressly agree to use the Platform at their own risk and under their sole responsibility.
Carbometrix shall not be liable to the Client or User for any special, indirect, or consequential damage (including, without limitation, damages for loss of profits, revenue, data, reputation, image, or business opportunities), caused to the Client or a third party, arising from or related to these Terms.
The total cumulative liability of either Party to the other under or in connection with these General Terms of Use shall be limited to the greater of: (i) if the User is also the Client, the fees paid or payable by the Client to Carbometrix for the Services to which these Terms relate; or (ii) ten thousand euros (€10,000).
6. Intellectual Property Rights over the Platform
The systems, software, structures, infrastructures, databases, and content of any kind (texts, images, visuals, logos, trademarks, databases) used by Carbometrix for the Platform are protected worldwide by intellectual property rights or database producers' rights.
Any disassembly, decompilation, decryption, extraction, reuse, copying, and more generally any act of reproduction, representation, distribution, or use of any of these elements, in whole or in part, without Carbometrix's authorisation — including as provided under these GTU — is strictly prohibited and may be subject to legal proceedings.
7. Personal Data
Carbometrix processes personal data in compliance with the provisions of French Law No. 78-17 of 6 January 1978 on data processing, files, and individual liberties, as amended (the "Data Protection Act"), and EU Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
In application of the GDPR's principle of "data minimisation", Carbometrix undertakes to collect only the data strictly necessary for the provision of the Services.
Carbometrix collects the following data:
Contact information necessary for the signing and performance of these Terms, such as surname, first name, email address, and postal address;
Data relating to the use of the Platform;
Information voluntarily shared by the Client or User.
The data collected is used in particular for the following purposes:
Processing and monitoring of the Platform;
Management of the relationship with the Client and User;
Compliance with legal and contractual obligations.
The processing of data is based on the following legal grounds:
The performance of a service governed by these Terms;
The consent of the Client and User, as evidenced by their acceptance of these Terms.
Carbometrix retains personal data for the period necessary for the performance of these Terms and the Service, as well as to meet its legal obligations. At the end of this period, the data collected will be deleted or anonymised.
The Client's personal data may be shared with internal teams responsible for service management and customer support.
Rights of access, rectification, and deletion of such data may be exercised by sending an email to contact@carbometrix.com.
8. Use of Artificial Intelligence
In accordance with these General Terms of Sale, the Client accepts that the Information collected in the context of the Services may be processed by artificial intelligence (AI) systems in order to improve and optimise the Services.
Carbometrix undertakes to use AI systems that comply with strict security and confidentiality standards.
The Information is not used for the training or development of these AI models.
The Parties acknowledge that results generated by AI may contain errors, approximations, or unexpected behaviours. Consequently, Carbometrix disclaims all warranties regarding the completeness or reliability of such results. Carbometrix undertakes to implement verification measures (including consistency checks and calculations by expert consultants) to limit these risks.
9. Access to the Client Account
The Client has access to the Platform for the duration specified in the Special Conditions, or, in the absence thereof, for a period of 1 year. At the end of this period, the Client will lose access to the Platform.
Access to the Platform is through the Account made available to the Client by Carbometrix. To access their Account, the Client is provided with a username/password pair communicated by Carbometrix. The security of these credentials is the sole responsibility of the Client. Carbometrix cannot be held liable for any damage that the Client's Account or computer may suffer as a result of the loss or sharing of these credentials.
If necessary, the Client may request a password reset link from Carbometrix.
10. Reversibility
Upon the Client's request, Carbometrix undertakes to make the Information and related Results available in the form of an export in a readable and usable format (for example, an .xlsx file).
Where the User is not the Client and has been identified during the Information collection phase, Carbometrix undertakes, upon the User's request, to make available the Information they have contributed in the form of an export in a readable and usable format (for example, an .xlsx file).
11. Governing Law and Jurisdiction
These General Terms of Use are governed by French law, as are any questions, issues, or disputes arising from the use of the Service.
In the absence of an amicable resolution to a dispute, the matter shall be brought before the competent court in Paris.